We recommend using a smartphone as all have a microphone, while most have a front-facing camera.
The following web browsers are supported for making video calls: Check you're using a compatible web browser If you cannot wait for the IT team to allow the connection, try accessing the system using a different internet connection such as a smartphone over 4G. This can only be resolved by having the IT team follow this guide: Video Appointments: Network Requirements for Firewalls and Web-Filters If you see the following message, a firewall or web-filter is blocking access to Video Appointments: Check your school firewall is allowing the connection Usually all it takes is selecting the Allow option when your web browser prompts for access to the camera and microphone. Follow the steps in this guide if you're having trouble joining a video call.